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Professional Services

An experienced team committed to resolving your communication and ICT challenges.
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An independent view and expert knowledge to help progress, resolve and deliver your business outcomes

Progility Technologies advise, assist and direct your business – comprehensively fulfilling your business needs while mitigating any risks and streamlining solutions delivery.


In a 2020 global survey, IT and Technology accounted for 34.6% of all professional services sold.


Asia Pacific is the largest market for professional services, accounting for 35% of the global market.


Gartner predicts that by 2024, in-person meetings will account for just 25% of enterprise meetings, a drop from 60% prior to the pandemic.

The Details

Tailored Professional Services

Our consultants and engineers work closely with you to understand and assist you with resolving your pain points and challenges, while building and nurturing a long term relationship with you.

Our services include:

  • Consulting, advising and designing your ICT roadmap
  • Change, transition and transformation management
  • Pre-sales and post sales consulting
  • Project engineering and management
  • Systems engineering and integration
  • Field services & onsite technical support
  • Installation and implementation
  • Site surveys, system audits & recommendations
  • Remote Technical Support
  • Vendor support & problem escalation

Vendor Agnostic

We are 100% impartial. Recommending only the best value ICT service solutions based on a customer’s unique requirements.

Industry Experience

Leverage our team’s expert knowledge and over 30 years of experience to improve or enhance your organisation’s ICT infrastructure. Assisting you to define your business requirements, and successfully implement your current and future real-time communications needs with design and implementation services.

Frequently Asked Questions

I’m not sure what direction I should take with regard to my ageing platform. Can Progility Technologies help?

Absolutely. And you’re not alone. Customers of all shapes and sizes run into this problem. Our professional services team can help you carefully weigh-up and understand your options, from reviewing your current platform and how to ‘sweat the asset’ a bit longer, to a full transition roadmap and technology update.

What engagement models do you offer for Professional Services?

We offer range and flexibility in our Professional Services engagements. We work with you to find the best model to fit your requirements, budget and timeline.

We have a problem, but can’t pin-point the cause

We have a wide range of skill sets across the Information Communications Technology (ICT) space. We can assist you with a fresh set of eyes and provide guidance and advice to resolve an ongoing problem.

Can Progility Technologies help me with my technology roadmap/digital transformation journey?

Yes – We have a history of working with customers to understand their requirements in real-time communications and can work with you to build the road map through to implementation.

Working with Progility Technologies

Your leading technology and critical communications partner in Australia

24/7 Service

24/7 Service

Market leading customer service through our 24/7 Australian based service desk. We are a proudly Australian systems integrator, with a history of over 30 years’ experience deploying emerging communication technologies. We enable critical communications in the moments that matter.

Expert team

Expert team

Our experienced technology team can recommend tailored solutions that will meet your needs. We see ourselves as an extension of your team. We will work with you to understand your business pain points and design a solution that suits.

Flexible Solutions

Flexible Solutions

Our solutions are flexible and diverse. Depending on your needs, we can tailor a solution that can include a blend of support, service, maintenance, service level agreements (SLAs) and transition management.