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16 May 2024

Connecting Teams: Progility Technologies & Mitel Join Forces To Deliver Next-Gen Communication Solutions Amidst Unify Acquisition

At Progility Technologies, we believe in the power of aligned partnerships. Our commitment to innovation and excellence in the tech, internal communications and security realm has enabled us to forge alliances with like-minded companies who share our values and goals. This month, we’re excited to announce our collaboration with Mitel, a global leader in business communications solutions who have been helping businesses connect, collaborate and provide premium experiences for their customers for over 50 years. Mitel’s recent acquisition of Unify, a critical communication powerhouse, is a game-changer in the industry. This acquisition provides Mitel with access to critical communications technology, enabling front-line workers with enhanced tools to connect, collaborate, and deliver exceptional experiences. This strategic move positions Mitel as a formidable force in the industry, poised to deliver unparalleled technological innovation and value to businesses across a diverse range of industries. We’re looking forward to an exciting, innovation-fuelled partnership with them over the coming years.

Who is Progility Technologies?
With a focus on delivering cutting-edge technology-driven solutions tailored to meet the unique needs of our customers, Progility Technologies has built a reputation for developing critical communications solutions at times where connection is crucial. From unified communications, push-to-talk radio, real time location systems, networking & security, to inbuilding coverage blackspot & remediation, and more, our goal is to enable technology outcomes in moments that matter, connecting people, information, experiences and technology.

Why Mitel?
A company that shares our vision for the future of communications technology, Mitel started as a humble telecommunications startup and has since become a global industry leader with an expansive network of partners. Specialising in sectors spanning education, field services, financial services, government, healthcare, hospitality, manufacturing and retail, the company acts as a communications partner who works to deeply understand the needs of customers, providing flexible solutions that improve the experience of their unique customer base. In 2024, Mitel obtained their position as one of the top three UC providers in more than 10 major markets, and their latest acquisition of Unify has further elevated and secured their positioning, promising an exciting future for the company.

Mitel’s Acquisition of Unify: What It Means For The Communications Industry
In a groundbreaking development that has sparked excitement throughout the industry, Mitel has successfully completed its previously announced acquisition of Unify (2023), a leading provider of critical communication and collaboration solutions. Unify is the Unified Communications and Collaboration (UCC) and Communication and Collaboration Services business (CCS) of the acclaimed Atos group,

This acquisition marks a significant milestone in Mitel’s journey, and represents a strategic move to expand its reach and capabilities in the market. Cementing the newly combined company as a global powerhouse in the unified communications (UC) space, they are now sitting at a number two position in global market share for enterprise UC, and have increased regional leadership with a number one position in Europe, the Middle East & Africa, and in more than 10 countries. Mitel has also since extended its position as the global market leader in multi-cell Digital Enhanced Cordless Telecommunications (DECT), in addition to securing the market leading position for DECT in EMEA, Latin America, and 19 countries.

In addition to the expanded market reach, the Unify acquisition has also opened up doors to new markets on the back of Unify’s critical communications portfolio. These purpose-built solutions target specific industries where human safety and business critical assets/infrastructure are at risk. Typical verticals include healthcare, utilities, manufacturing and transport & logistics.

Mitel and Unify––collaboratively––now have a combined customer base of over 75 million users in over 100 countries, and have an expanded community of more than 5,500 resellers, service providers, technology and strategic alliance partners poised to help even more organisations modernise and adapt their communications capabilities to meet the evolving needs of unique workplaces. The company now boasts 5,000+ employees worldwide, ensuring their ability to provide premium service to customers and partners around the world. Mitel President & CEO, Tarun Looma, stated in the company’s press release: “This is a transformative milestone for the Mitel and Unify teams and for the broader communication and collaboration industry. Unify brings a strong geographic footprint, rich portfolio, deep enterprise expertise, and talented team that perfectly complement Mitel’s strengths. I am truly excited about the future we will build together and the critical communications innovation we will deliver for our customers, partners, and employees”.

What does this mean for Progility Technologies customers?
Mitel’s acquisition of Unify provides Progility Technologies customers with an extended range of best-in-class, premium communications solutions designed to enhance productivity, streamline operations, mitigate and troubleshoot roadblocks, ensure communication during critical moments, and drive business growth. Progility Technologies understands that effective communication is the lifeblood of any organisation. By joining forces with Mitel and Unify, we’re excited to strengthen our ability to deliver innovative solutions that empower our customers to communicate more effectively, collaborate more seamlessly, and achieve their business objectives with confidence.

What’s next?
As we embark on this journey with Mitel and Unify, we are committed to providing our customers with the highest level of service and support. Together, we will continue to push the boundaries of what is possible and redefine the future of communication technology, revolutionising the way businesses communicate and collaborate in the digital age.

Stay tuned for more updates as our partnership evolves.

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