A seamless experience from welcome to discharge

Through our consultancy and advisory services, together we can discuss your needs and requirements and plan a roadmap to deliver the desired enhancements and new technologies designed to enhance both patient and staff experiences and promote efficiencies. Whether that includes a journey to the cloud, exploring new collaboration tools, improving escalation of workflows, location tracking of assets and patients to name a few, our team is experienced. Current systems and sub-systems will be considered, integrating new communication devices to extend digitisation throughout the facilities functioning and maximising the alignment of radio, cellular and wireless ecosystems already present.

As your partner who invests time in helping you achieve successful outcomes; our experienced technical team will help you identify the technology best suited to meet your needs, ensuring that the value and performance of your systems are always well optimised.

We partner with leading vendors who have a proven history in this space, allowing us to provide you with the best solution to meet your budget, timeline and functionality. Through using advanced and emerging technologies such as chatbots and omni-channel contact centres to build better communications models we enhance the customer experience.

We offer a range of emergency management functionality that can automatically alert supervisors and management when their staff are in a dangerous environment or are not responding. Tying these lone worker protection features with messaging and alerts allows for the  automation of process workflows.

These tools can also integrate various feeds from a variety of current systems including building management systems – fire alarms, fire panels and temperature sensors – allowing the designated staff to efficiently manage and respond to alarms, internet of things, duress signals, security breaches and other incidents.