Information communications technology in government
It’s critical for government organisations to effectively communicate and maintain business continuity
Ticking The Boxes
Comprehensive communication solutions
Transform your customer service experience by connecting your employees and the communities you serve, providing friendly and safe omni-channel interactions.
Frequently Asked Questions
Why should we partner with Progility Technologies?
Our team of technology experts take the time to listen and will understand the challenges and pain points customers are facing, this enables us to recommend tailored solutions that will meet each customer’s needs and adhere to any relevant regulations/legislations. We have a long-term history working with all levels of government and government agencies.
How can Progility Technologies help us maximise our operational uptime?
As your partner who invests time in helping you achieve successful outcomes; our experienced technical team will help you identify the technology best suited to meet your needs, ensuring that the value and performance of your systems are always well optimised.
How can Progility Technologies assist us to improve customer experience?
We partner with leading vendors who have a proven history in this space, allowing us to provide you with the best solution to meet your budget, timeline and functionality. Through using advanced and emerging technologies such as chatbots and omni-channel contact centres to build better communications models we enhance the customer experience.
How can Progility Technologies assist us with our emergency management and health and safety?
We offer a range of emergency management functionality that can automatically alert supervisors and management when their staff are in a dangerous environment or not responding. Tying these loan worker protection features with messaging and alerts allow for process workflows to be automated.
These tools can integrate various feeds from a variety of current systems including building management systems – fire alarms, fire panels and temperature sensors – allowing staff and those responding to efficiently manage and respond to alarms, duress signals, security breaches and other incidents.