Deep dive
Connecting people, information and systems to drive effective outcomes
Driving operational efficiencies through digitisation and the right infrastructure, while enhancing reliability and delivering effective outcomes.
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Mitigating security risks and improving resource management
We understand the complex communication challenges faced by the banking and finance industry. Efficient communications through technology mitigates risk, increases responsiveness and enables greater customer satisfaction and overall experience.
35%
35% of executives say a top benefit of digital transformation is the ability to meet customer expectations.
89%
89% of all banking and finance companies have adopted a digital-first business strategy or plan to do so.
65%
65% of companies are positive about their ability to adapt to technological disruption over the next three years.
8%
Companies with a customer experience mindset drive revenue 4-8% higher than their industry counterparts.
Ticking The Boxes
Technology management for military grade trade turrets
Progility Technologies use Atos Unify OpenScape Xpert. With military grade security built in as standard, our technology management takes secure multi-channel conferencing and calling to a new level.
Frequently Asked Questions
How can Progility Technologies assist us with our digital transformation?
With our national scalable workforce, we can simplify and automate business processes through system integration. This includes everything from escalation of workflows, and remote monitoring and reporting, to expert consultancy and advisory services.
How can Progility Technologies assist us to improve customer experience?
We partner with leading vendors who have a proven history in this space, allowing us to provide you with the best solution to meet your budget, timeline and functionality. Through using advanced and emerging technologies such as chatbots and omni-channel contact centres to build better communications models we enhance the customer experience.
How can you help us with our emergency management and health and safety?
We offer a range of emergency management functionality that can automatically alert supervisors and management when their staff are in a dangerous environment or not responding. Tying these lone worker protection features with messaging and alerts to automate process workflows. These tools can also integrate various feeds from a variety of current systems including building management systems – fire alarms, fire panels and other devices.
