Insights
2 March 2022
Road Network Control Rooms
The customer had gathered and collated a great deal of information on their current communications services and the associated disconnection dates, this critical data only outlined future challenges, not how to solve the problem.
Progility Technologies (Progility) initial engagement was to work as part of the project design team to review and understand the current use of the service to group them into a common business use case to create seven communication patterns.
Alternative approaches were determined for each communications pattern which fulfilled both the technical and business requirements of the services while remaining within the business constraints.
Progility commenced a high-level design while also working with a member of the customers design council to document a summary of the findings and approach. With an agreement from the council, Progility completed the high-level design.
The high-level design documented the current state, considered options and a final selection of each communications pattern. It also included risks to the wider project and communications patterns, decision tree’s on how to select the most appropriate service and carrier.
Closing out the initial engagement, Progility presented this high-level design to the several technical groups within the customer’s business to ensure that the support teams for all 12 controls rooms were catered for and aware of the changes.
How our solution fulfilled the customer’s requirements
| Requirement/s | Critical communications consulting. |
| What drove the requirement/s | High level design for critical communications infrastructure. |
| How we fulfilled the requirement/s | Progility Technologies worked alongside the customer to ensure they understood their technology roadmap options and how their operations could continue with minimal disruption or downtime. |
